{"xsrfToken":"80b4cd71-880e-42a7-a12c-8eac38a5438a_51a233798c8ea472b77db46f24d5600bdda17c54_lout","branding":{"id":"6","key":"itat","name":"Interreg IT-AT Support","portalBaseUrl":"/servicedesk/customer/portal/6","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/6/4","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0070de","headerLinkHoverBGColor":"#0070de","headerBadgeColor":"#0070de"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the coheMON Service Desk","sharedPortalName":"coheMON Service Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"it-IT":{"helpCenterTitle":"Benvenuto nel Service Desk di coheMON","sharedPortalName":"Service Desk coheMON","localeDisplayName":"Italian (Italy)"},"de-DE":{"helpCenterTitle":"Willkommen beim Service Desk von coheMON","sharedPortalName":"coheMON Service Desk","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the coheMON Service Desk","sharedPortalName":"coheMON Service Desk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#586193","bannerMediaApiUrl":"https://api.media.atlassian.com/file/5894fe68-e1a5-496f-8f67-8637416b8479/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjYjFkMWE3OS1hMGE0LTQ3M2QtYjhmOS1mNzJkYmU0M2E1ZTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjU4OTRmZTY4LWUxYTUtNDk2Zi04ZjY3LTg2Mzc0MTZiODQ3OSI6WyJyZWFkIl19LCJleHAiOjE2ODAwNTIyMDEsIm5iZiI6MTY4MDA1MTYwMX0.ncbnD0CtoTcT6ExoxnfbSNBng5gREW4DDASzXV1jZc8&client=cb1d1a79-a0a4-473d-b8f9-f72dbe43a5e3&height=300&mode=fit","bannerMediaApiFileId":"5894fe68-e1a5-496f-8f67-8637416b8479","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"6","key":"itat","projectId":10007,"serviceDeskId":6,"name":"Interreg IT-AT Support","description":"<p>Welcome! You can raise a request for Interreg IT-AT using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/6","onlyPortal":false,"reqTypes":[{"id":"92","name":"Fix an account problem","descriptionHtml":"<p>Indicate as much details as possible, such as account ID, type of account used, if you have a problem in getting associated to your organisation etc</p>","callToAction":"Fix an account problem","introHtml":"<p>Get help in case you cannot access the desired service</p>","icon":10504,"iconUrl":"https://cohemon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10504","groups":[26],"key":""},{"id":"90","name":"Get assistance","descriptionHtml":"<p>Indicate as much details as possible, like account ID, type of account used, browser type and version, screenshot and URL of the page where the malfunction occurred, error code, etc</p>","callToAction":"Get assistance","introHtml":"<p>Report a technical malfunction or request an intervention</p>","icon":10505,"iconUrl":"https://cohemon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10505","groups":[26],"key":""},{"id":"91","name":"Get information","descriptionHtml":"<p>Receive information on the implementation of the cooperation programme, project submission, programme management, amendments, information and communication measures, as well as information on the certification procedure and eligibility of expenditure</p>","callToAction":"Get information","introHtml":"<p>Get information about the implementation of the Interreg Italy-Austria cooperation programme</p>","icon":10491,"iconUrl":"https://cohemon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[26],"key":""},{"id":"88","name":"Development request","descriptionHtml":"","callToAction":"Development request","introHtml":"","icon":10498,"iconUrl":"https://cohemon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[],"key":""},{"id":"93","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://cohemon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"86","name":"New feature","descriptionHtml":"","callToAction":"New feature","introHtml":"","icon":10507,"iconUrl":"https://cohemon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10507","groups":[],"key":""}],"reqGroups":[{"id":26,"name":"Common Requests"}],"orderMapping":{"26":[92,90,91]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ITAT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"coheMON Service Desk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://cohemon.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=cohemon","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"80b4cd71-880e-42a7-a12c-8eac38a5438a_51a233798c8ea472b77db46f24d5600bdda17c54_lout","baseUrl":"https://cohemon.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"cb1d1a79-a0a4-473d-b8f9-f72dbe43a5e3","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}